Version 2026-11-11

Terms of use

These terms cover the free Fiveways AI Maturity Assessment. They are an agreement between you and Fiveways Ventures Ltd, trading as Fiveways AI. By signing up you accept them.

1. The service

The assessment is a free online survey for your colleagues and a report for you on how AI is used across your organisation. We may change it, or stop offering it, at any time. If we stop, we will give you reasonable notice and a chance to download your reports.

2. Who can use it

You must be at least 18 and act for an organisation. You can run the assessment for the whole organisation, or for a division, department or team within it, as long as the group has at least 15 people and you have authority to run the survey for it and invite the people in it. For groups of more than 1,000 people, we may contact you to help set the assessment up.

3. What you promise

• The information you give us is accurate.
• You will send the survey link only to people in your organisation, and will tell them taking part is voluntary.
• You will not try to find out who gave which answer, and will not pressure anyone to answer in a particular way.
• You will not misuse the service: no scraping (see also section 6), no testing our security without permission, no attempts to overload it or to get around the response limit.

4. Results

Results appear once enough people have answered: if they are shown while the survey is open, they refresh only after every 5 more answers, and the final report is saved when it closes. We may check a report before releasing it to you, which usually takes up to 2 working days after the survey closes. Scores and stages are indicative. They are based on what people chose to report about themselves, and the people who answer may not represent everyone. They are not professional, legal, financial or technical advice, and we do not guarantee they are accurate or complete. The report covers how people use AI. It does not assess your strategy, data or technology.

5. Your report and our use of data

You may use and share your report inside your organisation, as section 6 explains. We keep your reports, and you can open them whenever you sign in, until you delete your account. We may use combined statistics that cannot identify you, your colleagues or your company to improve the service and to build anonymous benchmarks that compare organisations; these are kept after individual answers are deleted, and after you delete your account. How we handle personal data is set out in the privacy notice.

6. Our intellectual property

The assessment belongs to us. That includes the questions and their wording, the way they are put together, the scoring method and stages, the design and wording of the reports, and the website and its software. We, or the people who license them to us, own all the intellectual property rights in them. Using the service does not transfer any of those rights to you.

You may use, copy and share your own report inside your organisation, and with your professional advisers, for your own business purposes. Please leave our copyright notice on it.

You must not, and must not help anyone else to:

• copy, publish, sell or adapt the questions, the scoring method or the report format, in whole or in substantial part;
• use the service or anything in it to build, improve or test a competing product or service, including training an AI model;
• collect content from the service by scraping, automated tools or bulk downloading;
• try to work out how scores are calculated by taking the software apart or by sending test answers in bulk;
• remove or hide our copyright notices.

We do not own the information you or your colleagues give us. How we use it is set out in section 5 and in the privacy notice. If you break this section, we may suspend or close your account.

7. Contact from us

By signing up you agree that we may contact you about your assessment and about related Fiveways services. You can opt out at any time, and every marketing email has an unsubscribe link. We never contact your colleagues who answer the survey.

8. Deleting your account

You can delete your account at any time from your account page. What this removes, and what we keep, is described in the privacy notice.

9. Our responsibility

Nothing in these terms limits liability that cannot be limited by law, including for death or personal injury caused by negligence, or for fraud. Because the service is free, it is provided “as is”. Subject to that, we are not liable for indirect or consequential loss, or for loss of profit, business or data, and our total liability to you for anything connected with the service is limited to £100.

10. Changes and law

We may update these terms and will show the version date at the top. If a change matters to you, we will tell you by email. These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction.

11. Who we are

Fiveways Ventures Ltd, trading as Fiveways AI. Registered in England and Wales, company number 09791922. Registered office: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ. Email: enquiries@fivewaysai.com.